Training demand in public administration within the information society (2002)

The Public Administration is going through a process of transformation involving institutional, functional, organisational and professional aspects. At the same time, PA is also affected by a growing demand for services, to which it must respond with increasingly high quality standards and which translates into the need to acquire new skills, professionalism at different levels and in specific areas ranging from the IT area to the economy. The PA must therefore meet different needs, and it is clear that this requires a high degree of computerisation. Training is one of the essential tools in the PA reform process. Classic’ training, limited in time and place, is no longer enough. Continuous training is the basis of the learning system. The PA has started to make use of new training methodologies and in particular e-learning and exchanges between administrations to spread best practices. The study analyses in particular: the dimensions of public training, the training methods adopted in the PA, the training in the Regions, the training in the Local Authorities, the training in the Municipalities, the training in the Provinces.




Vocational training in public administration

The dimensions of public training

The training methods adopted in the public administration

Training in the Regions

Training in Municipalities

Training in the Provinces


Distance learning as a continuous training methodology

The three generations of long distance training

From multimedia to hypermedia through the hypertext

The functions of new technologies for learning

Who are the protagonists of distance learning?

Evaluation in long distance learning

Problems related to the application of e-learning

The level of computerisation in the Public Administration


The analysis of the training needs in the Lazio Region

The interviewed subjects

Level of computerization of the public employees in the Lazio Region

Judgements on the training activities carried out in the Lazio Region

Multivariate analysis


Final considerations and operational guidelines

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